The problems we solve.
If any of these sound like your company, we should talk.
One person knows everything.
If they quit tomorrow, half your operations would grind to a halt. That's not expertise — that's a single point of failure disguised as a strong employee.
Your most critical data lives in spreadsheets.
Pricing, scheduling, inventory, client history — it's all in Google Sheets that one person maintains. It works, but it doesn't scale, it can't talk to your other systems, and it breaks when that person's out.
Everything runs on workarounds.
Spreadsheets that one person maintains. Emails that serve as approval chains. Processes that "just happen" because they always have. It works until it doesn't.
Your best people are doing the wrong work.
Your project manager is doing 4 people's jobs. Your sales lead is also doing logistics. Everyone's busy — nobody's doing what they were hired for.
You're too custom for off-the-shelf software.
Your operation doesn't fit in a box. Every project is different, every client has different specs, and no SaaS tool captures how you actually work. You need something built for the way your shop runs — not the other way around.
You know AI is the future but don't know where to start.
You've seen the headlines. You know it's coming. But nobody's shown you what AI actually looks like for YOUR business — not a demo, not a pitch deck, just a clear answer to "where do I start?"
Money is leaking somewhere.
You know there's waste — in purchasing, in shipping, in rework, in inventory you can't track — but you can't see it because nobody's ever mapped the actual process from end to end.
You've been burned by consultants before.
Someone gave you a 200-page report that's sitting in a drawer. Or a developer built a tool your team never adopted. We're not that kind of shop. We're an agency — we deliver a clean, spelled-out operations strategy AND the production tooling to execute it. You get the playbook and the machine.
One team. Two skill sets.
One engagement.
Most AI shops automate whatever they find. Most consultants document problems and walk away. We do both — map the operation, fix the process, and build the tools.
The people who diagnose the problem are the same people who build the fix. No handoff. No translation layer.
Find the Real Problem
We learn your operation from the inside. We interview your team, trace the real workflows, and document the process step by step — including the parts nobody's written down. Not the org chart version. The real one — with the workarounds, the bottlenecks, and the things that only happen because one person remembers to do them.
- Operations mapping — every workflow, documented
- Bottleneck & key-person risk identification
- Cost leakage & efficiency gap analysis
- Compliance & process gap assessment
Install the Fix
Once we understand the problem, we build the solution. Not a recommendation to go build it — the actual working software. Dashboards, automations, AI-powered tools, CRM integrations. Deployed to production, your team trained to run it.
- Custom AI tools & dashboards
- Workflow automation & CRM integrations
- Real-time data pipelines & monitoring
- Team training & knowledge transfer
How an engagement works.
Three steps. One continuous team. Working software in weeks, not quarters.
Show Us the Problem
You already know what's costing you. Inventory gaps, reps flying blind, reports that take 3 days, data nobody trusts. We start there.
We Scope the Fix
2-week discovery. We connect to your systems, trace the root cause, and put a dollar figure on the waste. You'll see exactly what we'd build and what it saves.
Deployed, Not Proposed
Custom software, installed in production. Your team uses it the next morning. We keep it running, updated, and getting smarter.
Most clients come back for the next one. Discovery usually finds 3–5 problems — we start with the highest-value fix first.
What the work looks like.
Real numbers from real engagements. No hypotheticals.
Annual savings found in one department
Mapped 8 phases and 47 workflows at a luxury goods manufacturer. Found the project manager was doing 4 people's jobs. Identified $170K in shipping savings. Built 4 AI tools in a single engagement.
Faster RFP response time
A professional services firm was spending 2 weeks assembling each proposal. We mapped the process, found 80% was repetitive document work, and built custom AI tooling that cut turnaround to under 2 days.
Kickoff to working software
Typical engagement delivers deployed, production-grade tools in 4–8 weeks. Purchasing dashboards syncing with CRMs every 30 minutes. AI systems with anti-hallucination safeguards. Agentic tools that learn from feedback.
We work across industries —
the pattern is the same.
We work across industries — but the pattern is the same: complex operations, manual processes, and teams that deserve better tools.
RaaS
Results as a Service. We don't sell software licenses or consulting hours. We deliver working systems that solve specific problems — and we keep them running. You pay for outcomes, not overhead.
Operational Intelligence
For mid-market operators
We connect to your existing systems — ERP, spreadsheets, email, whatever you're running — and surface the patterns your team doesn't have time to find. Where money is leaking. Where people are doing work a machine should handle. Where one disruption would shut things down. Updated continuously, not once a quarter.
Sales & Market Intelligence
For growth-focused teams
We monitor your industry — 125+ publications, competitor moves, regulatory shifts, customer signals — and deliver what matters to your team before your competitors see it. Targeted outreach scripts, next-best-action recommendations, and opportunity alerts.
Workflow Automation
For operations teams
The processes your team runs manually today — quoting, scheduling, purchasing, reporting — we build systems that handle the repeatable parts and flag the exceptions. Your people stop being data entry clerks and start doing the work you actually hired them for.
Compliance Engine
For any organization with audits or regulatory obligations
Your compliance burden keeps growing regardless of industry. We turn one-time audit scrambles into continuous monitoring — ISO 9001, insurance audits, nonprofit accreditation, health & safety inspections, security certifications, or any industry-specific framework your team manages in spreadsheets today. Always audit-ready, not scrambling every quarter.
Every system runs on your data, solves your problem, and works from day one. We keep it running. We keep it updated. We keep making it smarter. You get results — we handle everything behind them.
Operations people
who write code.
The gap between understanding the problem and building the solution is where most engagements fail. We bridge it.
We're an operations and AI agency — not a consultancy that hands you a report, and not a dev shop that builds without understanding the business.
Operations consultants deliver recommendations that never get implemented. AI shops build tools that miss the real problem. The gap between understanding the operation and building the right solution is where most engagements fail. We bridge it — same team does both.
One partner spent 20+ years designing processes, building compliance systems, and writing the documentation that holds operations together — at National Instruments, SigmaSense, and Novariant. The other spent 15 years running manufacturing floors — precision tooling at Everett Charles Technologies, aerospace defense test systems at Hiller Measurements, VC-backed manufacturing at Eden Equipment, and semiconductor operations at SigmaSense.
Three years ago, both went deep on automation and AI — not watching from the sidelines, but building production systems through one of the fastest technology shifts in history. Shipping tools every week. Figuring out what actually works when you connect AI to real operational data — inventory systems that learn demand patterns, intelligence engines that read 125 industry publications overnight, workflow tools that replace the spreadsheets holding your operation together.
We know where to automate with AI — because we've done the work without it. We know how to build it because we've been in the code since the beginning. Same people, start to finish.
Principle 01
Find the constants first.
Every operation has reliable data and sound processes hiding under layers of workarounds. We find them first. They become the foundation — because the most expensive AI project is the one built on bad data and broken assumptions.
Principle 02
Complexity is an advantage — if you build for it.
The processes that seem too messy to automate are often where the real value lives. We don't oversimplify your operations to fit a tool. We build tools that handle the actual complexity.
Principle 03
We build things that stay built.
Production-grade means it handles the edge cases, the bad data, the 3 AM failures. We harden everything before we hand it off — because "it works in the demo" doesn't count.
Let's talk about your operations.
If you've got a process that depends on one person's memory, a department that's leaking money, or a team drowning in manual work — we should talk. No pitch deck. Just a conversation about what's actually going on.
We work with companies from 7 to 200 people — manufacturers, logistics operators, professional services firms, and anyone whose operations have outgrown their systems.
contact@3tai.techAustin, Texas — working with operators nationwide