The Team

Two operators who diagnose and build.

Jason Armatta and Branden Crowe help small and midsize businesses diagnose operating problems that cross systems and teams. Their experience spans manufacturing, supply chain, sales operations, compliance, and production. They build the production software and support it in use.

Describe one operating problem

The two of us.

Jason Armatta

Diagnosis, the client relationship, and Operating Layer design

Twenty years building the systems companies run on: documentation, compliance, and operations at National Instruments, Novariant, and SigmaSense.

Leads diagnosis, the client relationship, and the design of the 3T Operating Layer.

Branden Crowe

Production software and the systems that stay running

Fifteen years running manufacturing operations and supply chains at Hiller Measurements, SigmaSense, and Ionergy.

Builds the production software and keeps it running.

We met building a semiconductor startup’s supply chain and quality systems. 3T AI started there. We work from Austin, Texas.

Published work

Our strongest published work is in made to order manufacturing. We work with small and midsize businesses across industries.

See all results

Generalists by necessity.

We took on the projects that crossed departments, had no clear owner, and showed how much of a company runs on informal knowledge.

The assignment may begin in purchasing and end in logistics.

It may look like a software problem and turn out to be a workflow problem.

It may arrive as a compliance requirement and become a better way to run the business.

We do not accept the stated problem at face value.

We ask questions until we understand the real one.

Problems do not stay inside the department where they first appear.

Boardroom to shop floor.

Leaders think in outcomes, priorities, capital, and direction.

Teams live in handoffs, exceptions, deadlines, systems, and daily decisions.

A solution has to make sense at both levels.

We move from executive intent to daily workflow and back again.

We build it. We keep it running.

We do not stop with a recommendation. If a build is approved, Jason and Branden configure the database, software, integrations, and workflow defined in the written scope. They support what they build in production. When a specialist is needed, responsibility for 3T AI’s work stays with Jason and Branden.

Work with the operators

Describe one operating problem.

You do not need to diagnose the problem before you write to us. Tell us what needs to work better and where the work gets stuck. Jason or Branden will reply, and the first step is a conversation. If we agree to work together, the same two people do the work and stay with it.

No sales layer. No analyst handoff.